Shipping

Shipping Policy

This crockpot page explains processing, delivery, and tracking in a store-specific format. This page applies specifically to crockpen.shop.

crockpot: delivery issues
For purchases made through crockpen.shop, crockpot applies the following guidance on delivery issues. For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@crockpen.shop or 480-268-6528. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

How crockpot handles returns after delivery
Customers using crockpen.shop can rely on the following crockpot guidance about returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, crockpot also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

crockpot: tracking and addresses
The following tracking and addresses guidance applies to the crockpot storefront at crockpen.shop. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Details from crockpot on delivery area
crockpot publishes this delivery area guidance for customers using crockpen.shop. We currently deliver solely to addresses within the United States. Standard shipping is free.

What crockpot customers should know about processing and transit
Customers using crockpen.shop can rely on the following crockpot guidance about processing and transit. We normally prepare orders within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Merchant Information
Business name: crockpot
Brand name: crockpot
Email: Support@crockpen.shop
Phone: 480-268-6528
Physical address: 5343 W Beck Ln, Glendale, Arizona, 85306, United States